An exhausted passenger on an Akasa Air flight fell asleep during meal service, and the cabin crew chose not to wake him. They left a handwritten note instructing him to press the service button when he woke if he wanted food. The passenger posted the photo on X, calling it “the most thoughtful service,” and the post went viral, prompting thanks from Akasa Air and praise from online users.
Akasa Air Crew Leaves Handwritten Note Instead Of Waking Sleeping Passenger — Gesture Goes Viral
GettyStock photo of a cabin crew member serving a meal to passengers
A fatigued passenger on an Akasa Air flight dozed off just as cabin crew began distributing meals. Rather than waking him, the crew left a short, handwritten note and a simple instruction, prioritizing the traveler’s rest over routine service.
The note read:
“You missed your meal as we didn’t want to disturb you in your sleep… just press the service button when you wake up.”
The passenger, who posts as @DealDigger_shared on X, shared a photo of the note and called the act “the most thoughtful service” he had experienced recently. His post quickly drew attention online, with many users praising the cabin crew for choosing passenger comfort over protocol.
Public Reaction And Airline Response
The post resonated with social media users, who highlighted how small gestures from frontline staff can shape a traveler’s experience. One commenter wrote, “By this we can see management is doing groundwork well,” while another recalled a similar instance on a different airline where crew handed over a packed meal to a passenger who couldn’t eat onboard.
Akasa Air replied to the original post, thanking the passenger for sharing the moment and saying the gesture reflects the airline’s focus on making flights comfortable and memorable. The airline added that it looked forward to welcoming the traveler on board again.
Why It Matters
Beyond a pleasant anecdote, the exchange underscores how small, considerate choices by crew members can leave a lasting impression on passengers and reinforce an airline’s reputation for customer service.
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