A doorbell-camera clip shows a Domino's delivery driver walking away with a customer's pizza after the customer returned a signed receipt without adding a tip. The driver told the customer, "We're not delivering for no tips today," and initially left with the order; another driver later delivered the pizza. The incident occurred on Jan. 25, 2026 during a snowstorm near Washington, D.C. Domino's said the franchisee apologized and has terminated the driver for "completely unacceptable" behavior.
Doorbell Video Shows Domino's Driver Walk Off With Pizza After No Tip — Franchise Fires Driver
Stock photo of a man delivering pizzaGetty
A tense encounter captured on a doorbell camera has sparked debate about tipping, worker safety and service standards after a Domino's delivery driver walked away with a paid order when no tip was added.
What Happened
On Jan. 25, 2026, amid a widespread snowstorm that disrupted deliveries in parts of the United States, a Domino's driver arrived at a home in the Washington, D.C., metro area carrying a pizza. The customer, Jaylen Howard, signed the delivery receipt and handed it back but did not add a tip. With the food still in hand, the driver began to walk away. "You can come get it," the driver is heard saying, then added, "We're not delivering for no tips today," and walked toward the vehicle.
"We're not delivering for no tips today." — Driver, captured on doorbell camera
Aftermath
Howard told Inside Edition that he had intended to tip $15 on a $29 order but the exchange moved too quickly for him to do so. He said another driver later delivered the pizza. Domino's told PEOPLE that the driver's conduct was "completely unacceptable," clarified the driver worked for an independent franchisee, and said the franchisee has apologized to the customer and terminated the driver's employment.
Public Reaction
The short clip circulated widely on social media and divided viewers. Some commenters expressed sympathy for delivery workers required to travel in dangerous conditions and argue for better pay or clearer tipping expectations. Others said a driver refusing to hand over a paid order crossed a line and that customers shouldn't have to feel coerced into tipping at the door.
Broader Context
The incident highlights ongoing tensions around tipping culture, franchise accountability and the risks frontline workers face during severe weather. Observers say clearer company policies and better communication between drivers, franchisees and customers could help prevent similar confrontations.
Domino's Response: The franchisee apologized to the affected customer and terminated the driver; the company called the behavior unacceptable.
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