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Cloudflare Outage Disrupts Major Websites for Hours — Services Restored After Fix

Cloudflare Outage Disrupts Major Websites for Hours — Services Restored After Fix

Cloudflare experienced a technical issue on Dec. 5 that caused dashboard and API failures just after 9:00 a.m. London time, knocking several major websites offline for a few hours. Affected services included LinkedIn, Coinbase and Substack, and Downdetector reported spikes for Shopify, HSBC and Deliveroo. Cloudflare implemented a fix and its status page shows systems are operational. The incident follows a similar outage last month that impacted X, Google and OpenAI.

Cloudflare Outage Disrupts Major Websites

Dec. 5 — Cloudflare, the Internet infrastructure company that helps manage and secure roughly 20% of online traffic, experienced a technical problem early Friday that rendered several prominent websites unreachable for a few hours.

What failed: Just after 9:00 a.m. London time, Cloudflare's dashboard and related application programming interfaces (APIs) began experiencing issues, preventing customers and downstream services from managing traffic and configurations.

Who was affected: High-profile services impacted included LinkedIn, Coinbase and Substack, while outage-monitoring site Downdetector registered spikes in user reports for platforms such as Shopify, HSBC and U.K. food-delivery firm Deliveroo.

Why it matters: Cloudflare provides critical protections and performance services — including defenses against distributed denial-of-service (DDoS) attacks — for millions of websites and apps. Interruptions to its systems can ripple across a wide swath of the internet.

Response and recovery: Engineers deployed a fix and monitored the systems; Cloudflare's status page later indicated that all services were operational. The company is reviewing the incident to prevent recurrence.

Context: This outage follows a separate Cloudflare error last month that caused widespread disruptions for customers, affecting sites such as X, Google, OpenAI and United Press International.

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