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Evenflo Recalls 59,661 Reo by Revolve360 Car Seats After Headrest May Shift in Crash

Evenflo Recalls 59,661 Reo by Revolve360 Car Seats After Headrest May Shift in Crash
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Evenflo is voluntarily recalling 59,661 Reo by Revolve360 child car seats (model numbers beginning with CS26021) after regulators found the headrest can shift out of place in a crash when set in certain positions. The affected seats were sold in six colors: Brookline, Chelsea, Danvers, Holden, Lenox, and Nantucket. In rear-facing mode only the highest of 11 headrest positions is affected; in forward-facing mode the two highest of 11 are affected. Owners will receive a notice after Aug. 17; a remedy is still being developed and no injuries have been reported.

Evenflo has issued a voluntary recall for 59,661 Reo by Revolve360 child car seats after regulators found the headrest can shift out of place during a crash when set in certain height positions. The company and the National Highway Traffic Safety Administration (NHTSA) say the issue could reduce the level of protection the seat is designed to provide.

What To Know

Affected models: Seats with model numbers beginning with CS26021. The recalled seats were sold in six color options marketed as Brookline, Chelsea, Danvers, Holden, Lenox, and Nantucket.

Which headrest positions are affected: In rear-facing mode the seat offers 11 headrest positions; only the highest of those 11 positions is affected. In forward-facing mode the defect is limited to the two highest headrest positions of 11. Evenflo says the other positions remain safe to use.

What owners will receive: Evenflo will send an initial notification letter to owners after Aug. 17 and a follow-up notice once a corrective remedy is finalized. At present, Evenflo is still developing the fix.

Safety Context and Advice

A car seat headrest helps protect a child’s head and neck in a crash; if it shifts out of place, that protection could be diminished. Evenflo noted that no injuries have been reported in connection with this issue and that multiple safe headrest positions remain available while a remedy is developed.

Until the company finalizes a repair or replacement, parents and caregivers should:

  • Check the car seat model number (starts with CS26021).
  • Avoid using the specific headrest positions identified as affected (the highest rear-facing position and the two highest forward-facing positions).
  • Register the seat with Evenflo if you haven’t already and watch for the mailed notice after Aug. 17.
  • Contact Evenflo customer service or NHTSA with questions or to report concerns.
“We recognize that trust is earned through transparency and action, and we are committed to keeping families informed every step of the way,” Evenflo said in its recall notice.

If Evenflo cannot provide a satisfactory remedy through repair or replacement, the company says any recall remedy will be provided free and accessible to affected owners. For the latest details and to check your seat, visit the NHTSA recall page or Evenflo's customer support.

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